Ok I'm over it. Still no wireless, but I don't care. Want to know why? Because I have the greatest wife in the whole world. She loves me so much that she spent about five hours on the phone today with SS (Slurpee Salesman) from Dell customer support. I believe he is based out of NuDelli. After five hours the line went dead and now we will be forced to start all over again.

All my loving wife really accomplished in those five hours was stoking up her ulcer.

This is basically how the conversation went:

DG: The laptop will not "see" any wireless signal from any source. It will not see or connect to my $60.00 wireless router that is six feet away. My brothers laptop "sees" six signal sources and it is three feet away form my laptop. In addition his laptop will connect to my $60.00 wireless router. My brothers wireless PDA sees six signal sources. In addition his PDA will connect to my $60.00 wireless router.

Slurpee Salesman: I am seeing your computer through the line and it appears to be working as intended. The problem is with your router.

DG: You told us that a couple days ago so we went to the store and bought another new router of a different brand for $75.00. And now the laptop will not "see" any wireless signal from any source. It will not see or connect to my new $75.00 wireless router that is six feet away. My brothers laptop "sees" six signal sources and it is three feet away form my laptop. In addition his laptop will connect to my new $75.00 wireless router. My brothers wireless PDA sees six signal sources. In addition his PDA will connect to my new $75.00 wireless router.

Slurpee Salesman: Again I am telling you mam that I am seeing your computer through the line and it appears to be working as intended. The problem is with your router.

Repeat this over and over for about four of the five hours. Then for the other hour you just sit and listen to him hollering over his shoulder in Hindi or some such crap.

Remember this "Dell Dude" that told us how cool it would be to own a Dell Laptop? I can only hope he is currently being gang raped by a band of marauding monkeys.

I wonder how many ways you can say "Dell Sucks"?
小山谷吮
Dell Zuigt
Dell Suce
Dell Saugt
Η κοιλάδα απορροφά
Dell Succhia
デルは吸う
작은 골짜기는 빨n다
Dell Suga
Dell Всасывает
Dell Aspira

I tried to translate "Dell Sucks" into Hindi but it does not translate. So Slurpee Salesman cannot say "Dell Sucks" using his countries semi official language. Coincidence? I think not.

You pay for four years of Dell in home service, and you get jacked around for five hours and then hung up on.

I can tell you why they don't have support services based in the US. Because if they did their customers would visit and beat the "tech support menu reader" about the head and shoulders with a 17" laptop that has a brokeass wireless card or switch.

IT IS NOT THE ROUTER YOU FREAKIN MORON.
IT IS NOT THE ROUTER YOU FREAKIN MORON.
IT IS NOT THE ROUTER YOU FREAKIN MORON.
IT IS NOT THE ROUTER YOU FREAKIN MORON.
IT IS NOT THE ROUTER YOU FREAKIN MORON.

They are turning this into a cause worth fighting for......

Oh and by the way here is a picture of the new Dell Dude, amazing what $350 worth of tech support looks like these days.

P.S. My spell check wanted to change FREAKIN to FORESKIN. If I hadn't caught it, that would have been funny.